§1 Operator of the Online Shop & Scope

1. This online shop is operated by Roman Fashion Ltd, United Kingdom (hereinafter referred to as “we”, “us”, or “our”).

2. These General Terms & Conditions apply to all orders placed through our website and govern the sale of goods between Roman Fashion Ltd and the customer.

3. Any conflicting or deviating terms proposed by the customer shall not apply unless expressly agreed by us in writing.

4. We sell exclusively to consumers and only in quantities suitable for private use.

5. The contract language is English.

§2 Conclusion of the Contract

1. The presentation of products on our website does not constitute a legally binding offer but an invitation to place an order.

2. By adding products to the shopping cart and completing the checkout process, you submit a binding order to purchase the selected goods.

3. Before placing the order, you may review and correct any input errors.

4. After submitting your order, you will receive an order confirmation email acknowledging receipt of your order. This email does not constitute acceptance of the contract.

5. A contract is concluded only when the ordered goods are dispatched and you receive a dispatch confirmation.

6. We reserve the right to refuse or cancel orders, including but not limited to cases of incorrect pricing, stock unavailability, or suspected misuse.

7. Orders may only be placed by persons 18 years or older.

§3 Product Availability & Delivery

1. All products are subject to availability.

2. If an item is unavailable after an order is placed, we will inform you promptly and refund any payments made for the unavailable item.

3. Delivery times are estimates and typically range from 2 to 9 business days, depending on the destination.

4. Delivery is carried out by third-party logistics partners.

§4 Prices & Shipping Costs

1. All prices displayed on the website include applicable VAT, unless stated otherwise.

2. Shipping costs are shown separately during checkout.

3. Prices are payable in EUR or GBP, depending on the selected market.

4. Any currency conversion displayed is indicative only. Your payment provider’s exchange rate applies.

§5 Payment Methods

1. We accept the following payment methods (subject to availability):

   • Credit / Debit Card (Visa, Mastercard)

   • PayPal

   • Other local payment options as displayed at checkout

2. Payment is due immediately upon placing the order.

3. We do not store payment card details. Payments are processed securely by certified payment providers.

§6 Retention of Title

The goods remain the property of Roman Fashion Ltd until full payment has been received.

§7 Right of Withdrawal

1. Consumers have the statutory right to withdraw from the contract within 14 days without giving any reason.

2. The withdrawal period begins on the day the customer receives the goods.

3. To exercise the right of withdrawal, the customer must notify us by a clear statement (e.g. email).

4. Returned items must be unused, unworn, and in original condition.

5. Further details are provided in our Return & Refund Policy, which forms an integral part of these Terms.

§8 Refunds & Returns

1. Refunds are issued within 14 days of receiving the returned goods or proof of return.

2. Refunds are processed using the original payment method.

3. Return shipping costs are borne by the customer unless the return is due to our error or a defective product.

§9 Liability & Defects

1. Statutory consumer rights apply.

2. We are fully liable for damages resulting from intent or gross negligence.

3. For slight negligence, our liability is limited to foreseeable, contract-typical damages.

4. Liability limitations do not apply in cases of injury to life, body, or health.

§10 Intellectual Property

1. All content on this website, including text, images, designs, logos, and trademarks, is the property of Roman Fashion Ltd or its licensors.

2. Any use beyond personal browsing and purchasing requires prior written consent.

§11 Applicable Law

1. These Terms & Conditions are governed by the laws of the United Kingdom, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

2. Mandatory consumer protection laws of the customer’s country of residence remain unaffected.

§12 Customer Service & Contact

For questions regarding orders, returns, or these Terms, please contact:

📧 Email: [romanzaib@gmail.com]
🌐 Website: https://roman-fashion.co.uk

§13 Online Dispute Resolution (EU)

The European Commission provides an Online Dispute Resolution platform:
https://ec.europa.eu/consumers/odr/

We are not obligated to participate in dispute resolution proceedings before a consumer arbitration board.